Comments on: Lower Standards at Retail Chains http://clintonhill.us/lower-standards-at-retail-chains/ Clinton Hill, Brooklyn, New York Fri, 30 Dec 2011 06:06:00 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: boz1200 http://clintonhill.us/lower-standards-at-retail-chains/comment-page-1/#comment-11590 boz1200 Fri, 06 Jul 2007 14:28:23 +0000 http://clintonhill.us/lower-standards-at-retail-chains/#comment-11590 AMEN!! The customer service in NYC in general is just HORRIBLE. Best Buy, Circuit City, Target, PetCo, Home Depot... you name it! Back home (I'm from Maine) people go out of their way to help you find what you need. Here -- when you ask a question -- you feel like you just asked them what the cure for cancer is. I get the sense from most retail employees in NYC that they are simply there to get a pay check -- and that's it. They show up for their shift and leave when it's over. Anything in between (including customer questions) is just a hurdle in their day. AMEN!! The customer service in NYC in general is just HORRIBLE. Best Buy, Circuit City, Target, PetCo, Home Depot… you name it! Back home (I’m from Maine) people go out of their way to help you find what you need. Here — when you ask a question — you feel like you just asked them what the cure for cancer is. I get the sense from most retail employees in NYC that they are simply there to get a pay check — and that’s it. They show up for their shift and leave when it’s over. Anything in between (including customer questions) is just a hurdle in their day.

]]> By: I am not Star Jones http://clintonhill.us/lower-standards-at-retail-chains/comment-page-1/#comment-3415 I am not Star Jones Sat, 10 Feb 2007 19:06:27 +0000 http://clintonhill.us/lower-standards-at-retail-chains/#comment-3415 It's unfortunate but pride in offering a professional work ethic is a vanishing quality in today's america. the corporate truth of not caring about consumers has infected all levels and it shows. It’s unfortunate but pride in offering a professional work ethic is
a vanishing quality in today’s america.

the corporate truth of not caring about consumers has infected all levels and it shows.

]]> By: Gabe http://clintonhill.us/lower-standards-at-retail-chains/comment-page-1/#comment-2595 Gabe Wed, 31 Jan 2007 22:16:30 +0000 http://clintonhill.us/lower-standards-at-retail-chains/#comment-2595 I agree with you but I think it's pretty endemic to NYC on the whole. I'm from suburban Washington DC and it just seems that in the suburbs, the standard of customer service is a little higher. For years I've tried to articulate what it is about chain stores in NYC that makes them so unpleasant to go to (in terms of employees). But I haven't managed to put it into words. Chain store employees in NYC just seem to care a lot less. I hear you. I agree with you but I think it’s pretty endemic to NYC on the whole. I’m from suburban Washington DC and it just seems that in the suburbs, the standard of customer service is a little higher.

For years I’ve tried to articulate what it is about chain stores in NYC that makes them so unpleasant to go to (in terms of employees). But I haven’t managed to put it into words.

Chain store employees in NYC just seem to care a lot less.

I hear you.

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