Comments on: Polish Bar of Brooklyn: Horrible Customer Service

By: arZan

arZan — Tue, 25 May 2010 18:22:07 +0000

Michelle.

Let me guess. You must be a good friend of the owner of Polish Bar and are rushing to her defense, arent you.

I run this blog. Not my wife. I saw what happened with the nails and there is no reason for my wife to lie about it. And there are very few people saying nice things about the place. See here.

http://www.brooklynian.com/forums/viewtopic.php?t=49154&highlight=

By: michelle

michelle — Tue, 25 May 2010 18:11:37 +0000

both of these reviews are BULLSH!T….i am not the owner or a worker at polish bar; however, it is obvious these are obviously lame attempts to sabotage this entrepreneur.

1. Why is the husband complaining about service he did not see nor was he there to witness this claim of poor service? Why didn’t his wife write the review herself? probably because the account of events did not happen.

2. @ Tiffany…for you to claim you are a professional you should know your professionalism is to be questioned. It is tacky for one entrepreneur to bad mouth another. rather than pointing out the way she does business you should focus on the benefits of customers paying for your services. you have just put an omen on your business for you foul actions.

By: Tiffany

Tiffany — Thu, 04 Mar 2010 00:50:25 +0000

I have been a nail technician for 15 years. I went into Polish Bar for a pedicure and was not at all satisfied with the customer service. It was mid winter and it’s customary to offer a customer some oil and plastic to wrap their toes so that shoes can be worn without smudging the polish. I had to ask for it and was literally handed the bottle of oil and box of saran wrap to do myself. Also, I have a bith defect on my right foot (nothing gross) but the technician made no bones about showing that she was uncomfortable with performing the service. Lastly, the owner came in as I was being serviced. She did not speak to any of the customers, but just came in and started rearranging furniture, etc. She didn’t ask anyone about their services or even acknowledge that we were there. And the receptionist was young and seemed to not have a clue!

Don’t worry, I will be opening a salon by the end of 2010 in the Bed Stuy/Clinto Hill area. Aside from experience as a licensed nail technician, I have 12 years of customer service experience as an account manager with a Fortune 20 company. The remedy is coming. Sir, tell your wife that I wear nail extensions and can certainly service her needs.

By: RHONDALISA

RHONDALISA — Thu, 02 Jul 2009 00:34:13 +0000

I have seen polish bar on television but have never been there. I apologize that your wife got horrible service. Thanks for being honest about the polish bar . You are not the only ones to give her business a bad report. Every review written about the polish bar spoke about the ghetto workers and lack of customer service. Before deciding to open a business i believe she should go visit those chinese stores on utica and see how abusiness is truly run! Shame on her.